Learn, Innovate, Improve (LI2): Enhancing Programs and Improving Lives.

The Learn, Innovate, Improve (LI2) process is a systematic, evidence-informed approach to program improvement. LI2 involves a series of analytic and replicable activities, supported by collaboration between practitioners and applied researchers, to help human services programs design, implement, and iteratively test programmatic changes. As a continuous improvement process, LI2 is intended to build practitioners’ capacity for better using and producing high-quality evidence; ultimately, this process can be institutionalized within the program environment.Human services programs (such as workforce development and employment services, safety net programs, child welfare services, early childhood education programs, and healthy family programs, among others) often seek to improve their practices in order to better help their clients. For various reasons, however, undertaking a systematic and evidence-informed approach to program change may not always happen. The LI2 process was collaboratively designed as a flexible solution to help programs embed analytic methods into their change and quality improvement efforts. (Author abstract)